Terms of service

Simply Korena Terms of Service

Welcome to Simply Korena! By accessing or purchasing from our shop, you agree to the following terms:

1. Products & Orders

All products are either handcrafted or made-to-order. Because of the nature of these goods:

  • We do not offer returns, refunds, or exchanges.

  • Processing and shipping times may vary depending on the season and order volume.

2. Shipping

We pack and ship with care, but please note:

  • We are not responsible for delays caused by postal carriers.

  • We cannot replace packages lost or stolen after delivery.

  • Please double-check your shipping information before placing your order.

3. Intellectual Property

All content on this website—including product descriptions, photos, logos, and designs—belongs to Simply Korena. Please do not use, copy, or reproduce our content without written permission.

4. Privacy

Your privacy matters to us. Any personal information collected through purchases or email sign-ups is kept confidential and used solely to improve your experience. We will never sell or share your information.

5. Customer Care

We believe in treating everyone with grace and kindness. If you have any questions or concerns, email us anytime at korena@simplykorena.com — we’re here to help.